Refund policy

TÓPA Return & Refund Policy

At TÓPA, we take pride in the quality of our products and we want you to be happy with your purchase. 

ALL SALES ARE FINAL.

Due to the limited nature of our collections, we do not accept returns or exchanges for sizing, fit, preference, or change of mind.  Please review product descriptions and sizing information carefully before placing order. 

DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or has a manufacturing defect, please contact us within 5 days of delivery. Include your order number and clear photos showing the issue.

Once the issue has been reviewed and verified, we will work with you to provide an appropriate resolution, which may include a replacement, exchange (subject to availability), or refund.

For an approved defective or damaged item, TÓPA will provide return instructions and cover applicable return shipping costs. 

CANCELLATIONS

Orders cannot be canceled once they have been placed.  Please review your order carefully before completing your purchase.  

CONTACT US

If you have questions regarding your order or this policy, please contact us through the contact information provided on our website.

Thank you for your support.